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The only authorized place to pay your water bill in person is in the lobby of the City building, 1 Donham Plaza.
The only authorized place to pay your water bill online is at www.cityofmiddletown.org/water.
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Tenants need to bring in to our office their signed lease, a picture ID and social security numbers of all adults on the lease, and pay a water deposit of $200 plus any outstanding balances of all parties on the lease. Owners need to call our office at 513-425-7870. Tenants can also email the above information with place of employment and a phone number they can be reached to firstname.lastname@example.org. An account will be set up and call for payment of the deposit and outstanding balances will be made to you - which can be made by debit or credit card (Visa, MasterCard, or Discover.)